Celebrating Over 40 Years
Mr. Mark A. Piersma, President & Chief Executive Officer
Mr. Piersma is an enterprising senior executive with an impressive track record of leading a vertically integrated healthcare system to profitability, despite times of severe attacks to his empire’s brand. A talented strategist and dealmaker, he has significantly grown shareholder value and created exceptional teams. Mr. Piersma's leadership experience in areas of planning, development and management have played an integral part in the success of the organization. Upon graduation from Michigan State University where he received his Bachelor of Science in Psychology, and a Master of Science in Public Administration from Western Michigan University, Mr. Piersma served as the Licensed Nursing Home Administrator for Metron of Big Rapids. Mr. Piersma learned the sub-acute rehabilitation business from the ground up. Recognizing his talents, the company saw a place for him as its Chief Executive Officer. In this senior leadership role, Mr. Piersma has virtually reinvented every aspect of his father’s, Marvin L. Piersma, company making it a more vibrant quality system while restoring the exceptional branding that his father established … Caring for People. Mr. Piersma reminds us that sometimes the reputation outlives the reality and reputation doesn’t get better on its own. This is what keeps him committed to community and committed to providing an excellent quality health care alternative for the people his team serves. This is evident in the community leadership volunteering opportunities of Mr. Piersma. Mr. Piersma is currently serving on the Board of Directors at the Health Care Association of Michigan (HCAM), previously served on the Boy Scout's Gerald R. Ford Council, and a participant in Leadership Grand Rapids an executive enrichment program sponsored by the Grand Rapids Chamber of Commerce. Mr. Piersma combines strong business acumen to outdistance the competition, continually growing in quality and excellence.
Mary E. Dale, PHR, SHRM-CP, Chief Human Resources Officer
As Metron Integrated Health Services Chief Human Resources Officer, Mary Dale is helping to accelerate Metron’s Human Resource transformation through leadership, differentiated talent models, creating strategies for attracting and retaining top talent, and building a culture of engagement. Under Mary’s leadership, Metron has implemented a new talent acquisition strategy, compensation philosophy and structure, total rewards package, employee recognition program, and a new HR model. Ms. Dale joined Metron after working for Orthopedic Associates of Michigan (OAM) in Grand Rapids where she served as the organization’s Chief Operating Officer and Director of Clinical and Human Resources/HIPAA and OSHA Compliance Officer for over six years. Under Mary’s leadership, OAM was named one of the 101 Best and Brightest Companies to Work for in West Michigan for over five years and the 101 Best and Brightest in Wellness in Michigan for two years. She also led Metron to win their first ever 101 Best and Brightest Companies to Work for in West Michigan in 2018 and again in 2019. While working at OAM, Mary was also involved in the implementation of the BPCI-Bundled Payments program and the opening of OAM NOW, a walk-in urgent care clinic for the practice. Prior to her work at OAM, Mary was a Senior Account Manager for Kforce Professional Staffing, where she was recognized as one of the top 10% of Account Managers/Recruiters Nation Wide in Monte Carlo.
Ms. Dale is a frequent speaker at industry events and has spoken at the LEAP Healthcare HR conference, Disrupt HR Grand Rapids conference, and will be speaking at the MISHRM Conference this October. She serves on various boards to include: The Metro Health Hospital- University of Michigan Health ImpACT Board of Directors as the co-chair of the board, as a member of the Grand Rapids Council for Ferris State University, and as an Advisory Board Member for the Communications program at Ferris Big Rapids. Mary previously served as a Board Member on the Ferris State Alumni Relations Board for three terms. Aside from her Board Memberships, Ms. Dale was named to the 2018 40 under 40 Class and was highlighted in Profile Magazine for top HR professionals.
She holds a Bachelor’s degree from Ferris State University in Communication with a minor in Psychology, and is certified by HRCI and SHRM as a Professional in Human Resources (PHR) and Certified Professional in Human Resources (SHRM-CP).
Andrea Paladino, MBA, Chief Marketing Officer
Andrea joined Metron Integrated Health Systems in 2016 as the Chief Marketing Officer. Ms. Paladino has over 15 years of health care marketing experience and over 10 of those years being in the Post-Acute Rehabilitation and Long-Term Care industry. Andrea brings with her, expertise in sales, branding, strategic planning, relationship building, and marketing. Her previous marketing experience was out of Borgess Medical Center in Kalamazoo, Michigan, and as a Manager of Market Development at HCR ManorCare. Andrea holds a Bachelors in Marketing and a Master of Science in Business Management from the University of Phoenix. She has managed a team of health care marketers and clinical liaisons in previous positions. Andrea has a proven track record of improving culture amongst teams, strategic planning, implementation of systems, and developing a sales team.
Paul D. Pruitt, Chief Operating Officer
Paul Pruitt joined Metron in 2018 as the Chief Operating Officer. Paul started his career in Post-Acute Care as a Staff Physical Therapist and then the Director of Therapy Services at Sunset Association. He was committed to helping patients, so he moved into an Assistant Administrator position and then an Administrator at Spectrum Health Rehab and Nursing Center. For the last several years at Spectrum Health, Paul served as the Senior Director over Spectrum Health Rehab and Nursing Center where he excelled at ensuring patient care and providing operational oversight for five Rehab and Nursing Centers. Paul earned his Masters of Business and his Bachelors of Business from Cornerstone University. Previously, he also earned his Associates of Physical Therapy Assistant from Baker College. He is a member of the American College of Healthcare Executive, Health Care Association of Michigan, American Health Care Association, American Medical Rehabilitation Providers Association, and the National Acute Long- Term Hospital.